Broken Waist Buckle on Your Beco Butterfly?

Beco Butterfly Waist BuckleWe know you all love your Beco, you never leave the house without it! Sometimes bad things happen to even the best loved carriers, and it can be devastating. There have been many reports recently of Beco waist belts breaking, so we did a little investigation.

Moms have been reporting that the prongs on their waist buckles are breaking when they are snapping it into place. Have no fear! Your beloved carrier can and will be fixed! There was a bad batch of waist belts that were used on the Beco Butterfly II carriers manufactured in 2009. Exactly which carriers have the defective buckles and which don’t is hard to determine, but fortunately with the safety seat in the Beco Butterfly II, there should be no danger if your waist buckle happens to be one that breaks!

If you are unfortunate enough to have a broken waist buckle, this is completely covered under your Beco warranty and will be replaced for you at no cost. Simply send an email to Beco Customer Service explaining that your buckle has broken. Be sure to include your name and address, and they will get a new buckle out to you ASAP.

Broken Beco Butterfly II Waist BuckleWhen your buckle arrives in the mail, simply unthread the broken buckle from your waist strap and re-thread with the new buckle. Replace both halves of the buckle, as not all buckles are the same, and you want to make sure that you have matching pieces!

Before ya know it, you will be back on the trail with your baby in your favorite carrier!

Posted on January 15th, 2010 in Beco Support | No Comments »

A reminder about the CPSC recall

On April 22, 2008, the CPSC issued a recall (read the official recall here) on the Beco Butterfly I model.  Unfortunately, moms still ask me about this recall and are still worried about their buckles :(  ANY Beco carrier being sold through a retailer RIGHT NOW has the upgraded safety buckles and you don’t need to worry about buying a carrier that was involved with the recall.  BUT, if you are buying a used Beco Butterfly I, you will need to ask the seller to make sure that it was either retrofitted last summer (sent back to Beco and had the buckles replaced) or made originally with the safety buckles since any Butterfly I manufactured after the recall were made automatically with the safety buckles.  And if you have any ?s, feel free to ask us!

This is the buckle from the original Beco Butterfly:

Beco Butterfly I buckle

Beco Butterfly I buckle

And here is the retrofitted buckle which is standard now on all Beco carriers produced:

new Beco Butterfly buckle

new Beco Butterfly buckle

Posted on July 9th, 2009 in History and Timelines, Uncategorized | No Comments »